SBI General Insurance Customer Care Number, Office Address, Email Id Details. SBI General Insurance Is The Most Popular Insurance Service Provider Company In India. Many People Are Looking For Company Contact Information For Service Complaints And Other Questions. Right Now, We Are Providing SBI General Insurance Phone Number, Toll-free Number, Email Id, Office Address Information.
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If You Have Any Query Or Complaint With SBI General Insurance Customer Care Number Then You Have Come To The Right Place, We Are Here With You SBI General Insurance Customer Care Number Along With Office Address, Email Id, Website Link And Many More. Sharing Some.
SBI General Insurance Toll Free Number
| 18001021111 | For Customer Query, 9:30 Am To 5:30 Pm |
|---|---|
| 1800221111 | Agents & Intermediaries |
SBI General Insurance Customer Care Number
| 8097575500 | Healthline No., 5:30 Pm To 9:30 Am |
|---|
SBI General Insurance Details:-
Grievance Redressal:-
We value you as our Customer, and therefore are committed to offer you best in class customer service. We will acknowledge receipt of your concerns shortly and will respond to you as soon as possible. Please fill in all your contact details to enable us to get in touch with you.
Process of Service Registration
- Call us at our Toll Free – 1800 22 1111 / 1800 102 1111 Monday to Saturday (8 am – 8 pm).
- Fax us at 1800 22 7244 / 1800 102 7244
- Email us at [email protected]
- Visit us at any of our Branches
Process of Grievance Redressal
Step 1:
- Call us at our Toll Free – 1800 22 1111 / 1800 102 1111 Monday to Saturday (8 am – 8 pm).
- Fax us at 1800 22 7244 / 1800 102 7244.
- Email us at [email protected]
- Visit us at any of our Branches
If you are not happy with the resolution provided, please follow step 2.
Step 2:
- Please email your concerns to Head – Customer Care at [email protected]
Step 3:
- If you are dissatisfied with the resolution provided in the Steps as indicated above on your Complaint, you may send your ‘Appeal’ addressed to the Chairman of the Grievance Redressal Committee. The Committee will look into the appeal and decide the same expeditiously on merits.
You can write to Company Secretary & Compliance Officer on the id – [email protected] or call us on 022 42412070
Step 4:
- If your issue remains unresolved you may approach IRDAI by calling on the Toll Free no. 155255 or you can register an online complaint on the website http://igms.irda.gov.in
- If after having followed the above steps you are not happy with the resolution and your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal.
Senior Citizens: Senior Citizens can also write to [email protected]
How To Reach Sbi General Insurance Customer Care
- Call the toll-free number.
- Request a call back by filling in basic details and your phone number on the official website.
- Start a live chat through the official website.
- Send an SMS with shortcodes. In the case of health insurance, the following codes can be sent:
- If you wish to update your email ID, type UPDATE along with the name of the customer and the email ID and send it to 561612.
- Type HEALTH and send it to 561612
- Type CLAIM and send it to 561612
Corporate and Registered Office:
Natraj 101, 201 & 301, Junction of Western Express Highway & Andheri Kurla – Road,
Andheri (East) Mumbai – 400 069
Services offered SBI General Insurance Customer Support
- Help intimate a claim.
- Explain the claim process and list out the documents that need to be submitted.
- Help change any contact detail information in the policy.
- Resolve any queries regarding the policy and claim procedure.
- Help understand the plan better.
- Find out the nearest network hospital.
Claims Philosophy
The Fast, Fair & Transparent Claim Procedure That Will Keep You In Control
Sbi General’s Dedicated And Experienced Claims Team Aim To Deliver You A Differentiated Customer Service Of A Fast, Fair, Convenient And Transparent Claims Process For The Management And Settlement Of Your Claim.
At Sbi General, Our Philosophy Is To Always Look For Ways To Pay Valid Claims In A Fair And Timely Manner. Our Claims Service Will:
Provide Assistance In Emergency Situations
Relieve The Stress Of A Claim By Co-ordinating Repair And Replacement Of Your Assets
Keep You Informed Of The Progress Of Your Claim
Provide You With The Choice Of Accessing Our Preferred Local Service Providers
What’s More, Our Skilled Staffs Are Empowered To Act And Make Decisions, So That Your Claim Is Processed As Quickly And Efficiently As Possible. This Should Help You Get Back In Control As Quickly As Possible.
Claim Settlement
Claims Settlement Process:-
1. Contact Our Toll Free Number 1800 22 1111 Or Sms “Claim” To 561612 And Get Your Claim Number / Reference Number.
2. Our Customer Care Representative Will Provide You With The Details Of The Documents Required For Initiating And Processing Your Claim.
3. Our Claims Manager / Executive Will Contact You Within 24 Hours Of Registering The Claim.
Kindly Submit All The Required Documents To Our Claims Manager / Executive And Get Them Verified Against The Originals.
4. Sbi General Will Initiate The Claim Process And All Admissible Claims Shall Be Settled Within 30 Days Of Receipt Of Final Survey Report And/Or The Last Relevant And Necessary Document As The Case May Be As Per The Irdai Policy Holders Interest Regulation 2017.
SBI General Insurance Branches in India
SBI branches are located in most of the major cities in India to make them more accessible. Some of the major cities where you can find SBI General branches are:
- Mumbai
- New Delhi
- Shillong
- Gandhinagar
- Kharagpur
- Pune
- Shimla
- Varanasi
- Allahabad
- Panaji
- Indore
- Kochi
- Lucknow
- Bengaluru
- Ahmedabad
- Hyderabad
- Chennai
- Kolkata
. SBI Home Loan Customer Care Number
How To File Complaint With SBI General Insurance
The grievance redressal department of the company promises to offer the best customer service and respond to customers as soon as possible. The insurer has a 5-step grievance redressal system as mentioned below.
Step 1
You are required to air your grievance in any one of the following ways:
- Call the customer service desk on the toll-free number.
- Fax them on 1800 22 7244 or 1800 102 7244
- Send an email to [email protected]
- Pay a visit to any of the branches of the company.
Step 2
If your grievance was not resolved, you can send a mail to the head of the customer care to [email protected]
Step 3
If you are still unhappy with the solution provided, you may write to the Chairman of the Grievance Redressal Committee. The issue will be looked into by the committee to provide a solution.
Step 4
If the solution provided is unsatisfactory after following all the above-mentioned steps, you can call the Insurance Regulatory and Development Authority of India (IRDAI) on the toll-free number 155255. Alternatively, you can submit a complaint on the official website of IRDAI.
Step-5
If you wish to further escalate the matter, you can contact the Insurance Ombudsman of the region. Senior citizens who have grievances can write to seniorcitizengrievances @sbigeneral.in.
List of Branch Offices
| Branch Location | Address |
|---|---|
| Andaman & Nicobar Island. | SBI General Insurance Co Ltd Second Floor, Raj Complex, Old Pahargaon (Junglighath), Dollygunj, SBI Dollygunj Branch on the Ground floor, Port Blair 744103, Andaman & Nicobar Island. |
| Kurnool | SBI General Insurance Co Ltd Third Floor, S P Square, D No. 40-29, A1, Medum Compound, Kurnool – 518 001, Andhra Pradesh |
| Gutur | SBI General Insurance Co Ltd First Floor, Door No 6-5-64, 5/1 Arundelpet, Guntur – 522002 Andhra Pradesh |
| Vishakapatnam | SBI General Insurance Co Ltd 2nd floor, Dwarakamai, Near SBI Dwarakanagar Branch, Dwaraka Nagar, Vishakapatnam- 530016 |
| Tirupati | SBI General Insurance Co Ltd Penumadu Towers, Third Floor, 20-3-124, Yerramitta, Akarampalli Circle, Tirupati – 517501 |
| Vijaywada | SBI General Insurance Co Ltd Surya Towers, First Floor, 40-1-21/3, M.G.Road, Labbipet, Near Khandhari Hotel, Vijaywada-520010 (Andhra Pradesh) |
| Silchar | SBI General Insurance Co Ltd Second floor, Food & Flavours Building, Hospital Road, Ambicapatty Tri Junction, Silchar – 788 004 Assam |
| Jorhat | SBI General Insurance Co Ltd Second floor, City Plaza, Opp. Eleye Cinema Hall, Gar Ali, Jorhat – 785 001 Assam |
| Guwahati | SBI General Insurance Co Ltd 2nd Floor, Lakshmi Darshan Building, Ulubari, (opposite Bora Service) G.S. Road , Guwahati–781007 |
| Bihar | SBI General Insurance Co Ltd First Floor,Line Bazar Road, SBI Personal Banking Branch on Ground Floor, Near Sardar Hospital, Post – Purnea Sadar–854301, Bihar |
| Patna | SBI General Insurance Co Ltd 4th Floor, Grand Plaza, Fraser Road, Near Dak Bungla Chowraha, Patna-800 001 |
| Muzaffarpur | SBI General Insurance Co Ltd Om Shanti Complex, Second Floor, Zila School Road, Pani Tanki Chowk, Mithanpura, Ramna, Post – 842002, Muzaffarpur, Bihar |
| Chandigarh | SBI General Insurance Co LTD, SCO 335-336, Sector 35-B, First & Second Floors, Chandigarh – 160022, Chandigarh |
| Chattisgarh | SBI General Insurance Co Ltd 2nd Floor, shop No 207 & 208, Rama Port, Vyapar Vihar, Main Road, Bilaspur, Chattisgarh-495001 |
| Kerala | Cochin Branch: SBI General Insurance Company Limited. Madathikunnel Complex, 2nd Floor, Kathrikadavu Junctions, Cochin, Kerala- 682017 |
| Tamil Nadu | Coimbatore: SBI General Insurance Company Limited. 206/3, Ramalingam Road, Near Pizza Hut, RS Puram (West), Coimbatore, Tamil Nadu-641002. |
| New Delhi | SBI General Insurance Co Ltd DDA Building, Second floor, Vardhman Trade Centre, Nehru Place, New Delhi-110019 |
| Goa | SBI General Insurance. Myles High Corporate HUB, Fourth Floor,Suite Ni 402, Patto,Panaji-Goa 403 001 |
| Gandhinagar | SBI General Insurance Co Ltd F-19, First floor, Meghmalhar Complex, Plot no. 16, Sector – 11, Gandhinagar – 382001 Gujarat |
| Rajkot | SBI General Insurance Co Ltd Rajkot – Second Floor, Office No. 1, c/o Shri Ramkrupa Dairy Farm, Rajnagar Chowk, Jay Park, Above SBI Rajnagar Branch, Nanamava Road, Rajkot–360001 |
| Vadodara | SBI General Insurance Co Ltd 213 / 214 Pancham High Street, O P Road, Opp: Banker’s Heart Institute, Vadodara – 390007, Gujarat |
| Ahmedabad | SBI General Insurance Co Ltd 1st floor, Shukan Business Center, Near Swastik Cross Roads, C.G. Road, Navrangpura, Ahmedabad – 380009 |
| Surat | SBI General Insurance Co LTD, 2nd floor, 202 Union Trade Centre, Beside Apollo Hospital, Udhana Darwaja, Surat – 395007, Gujarat |
| Gurugram | SBI General Insurance Co Ltd First Floor, SCO No 7, Sector 14,Gurugram Haryana, Gudgoan Gurugram 122001 |
| Rohtak | SBI General Insurance Co Ltd Second Floor, Anand Plaza, Chhotu Ram Chowk, Civil Road, Rohtak – 124 001, Haryana |
| Karnal | SBI General Insurance Co Ltd First Floor, B D International, SCO No. 388, 389, Karan Commercial Complex, (Old Mughal Canal), Near Guru Harkishan School, Post – Sector – 13, Karnal – 132 001, Haryana |
| Shimla | SBI General Insurance Co Ltd First Floor, Suryansh Building, Bye Pass Road, Panthaghatti, Shimla – 171 009 Himachal Pradesh |
| Jammu | SBI General Insurance Co Ltd 1st Floor, Jiwan Bhawan, Plot no. 6, Narwal Commercial complex, Jammu – 180012 Jammu & Kashmir |
| Srinagar | SBI General Insurance Co Ltd First Floor, Chinar Commercial Complex, Residency Road, Srinagar – 190001 |
| Ranchi | SBI General Insurance Co Ltd Maple Plaza, 5th floor, Opp. Road no.2, Kadru Argora Road, Ashok Nagar, Ranchi 834002 |
| Dhanbad | Second Floor, Gupteshwar Complex, Office 2, A Block, Opposite Bekarbandh, Dhanbad – 826001, Jharkhand |
| Jamshedpur | SBI General Insurance Co Ltd Tee Kay Complex- Third Floor, Tinplate Chowk, Main Road, Golmuri, Jamshedpur – 831 003 (Jharkhand) |
| Mangalore | SBI General Insurance Co LTD, 1st Floor, Inland Ornate, Shop Nos. 4 & 5, Navbharath Circle, Post Kodialbail, Mangalore – 575003, Karnataka |
| Bengaluru | SBI General Insurance Co Ltd Ground & First Floor, No.3/1, Rukmini Towers, Platform Road, Sheshadripuram, Bengaluru 560 020 |
| Mysore | SBI General Insurance Co Ltd 1st Floor, Rukmini Plaza, 1A, Srirampura Main Road, Vivekananda Circle, 80 Ft Road, Madhuvana Layout, Sriramapura, Mysore 570 023 |
| Kochi | SBI General Insurance Co Ltd Madathikunnel Complex, 2nd Floor, Kathrikadavu Junction, Kaloor-682017,Kochi,Kerala. |
| Indore | Cap C.S. Nayudu Arcade Office no. 301, Third floor, 10 Old Palasia, Near Greater Kailash Hospital, Indore- 452 001 |
| Bhopal | SBI General Insurance Co Ltd 2nd floor, State Bank of India, TT Nagar Main Branch Building, New Market, Bhopal- 462003 |
| Jabalpur | SBI General Insurance Co Ltd Regal Towers, Second Floor, Besides Kartik Hotel, Near Tayyabali Petrol Pump, Jabalpur – 482 001 (Madhya Pradesh) |
| Mumbai | SBI General Insurance Co Ltd Ground Floor, People’s Education Society, Advocate Balasaheb Apte College of Law,Prin. N.M. Kale Marg, Gokhale Road (S), Dadar (West), Mumbai – 400028, Maharashtra |
| Kolhapur | SBI General Insurance Co Ltd Third floor, Block no. 310 and 309, Matoshri Plaza, Venus Corner, Shahupuri, Kolhapur – 416 002 Maharashtra |
| Thane | SBI General Insurance Co Ltd Third Floor, Lotus IT Park, Road No. 16, Plot No B – 18, 19, Wagle Industrial Estate, Thane West – 400 604 |
| Nashik | SBI General Insurance Co Ltd 1st Floor, Anusaya Commercial Complex, S No. 549/2/1/1 F P No–58, Abv SBI Mumbai Naka Branch Old Mumbai Agra Road Nashik–422001 |
| Aurangabad | SBI General Insurance Co Ltd Ramdev Towers, First floor, 16 – Seven Hills, Jalna Road, Opposite MGM Hospital, Aurangabad – 431003 |
| Imphal | SBI General Insurance Co Ltd First floor, Chinga Mathak Enterprises, Chinga Mathak, Singjamei, Chongtham Leikai, Imphal – 795 001 |
| Shillong | SBI General Insurance Co Ltd Shillong – RPG Complex, Third Floor, Keating Road, Shillong – 793001 Meghalaya |
| Aizawl | SBI General Insurance Co Ltd First floor, Varte Plaza, A/46, Main street, Zarkawt, Aizawl – 796007 Mizoram |
| New Delhi | SBI General Insurance Co Ltd DDA Building, Second floor, Vardhman Trade Centre, Nehru Place, New Delhi – 110019 |
| Odisha | SBI General Insurance Co Ltd Third Floor, Padmalaya Complex, Opposite Bus Stand, Sahadev Khunta, Post – 756001, Balasore, Odisha |
| Puducherry | SBI General Insurance Co Ltd 2nd floor, Arivagam Complex Plot no. 22, 100 Feet road Indira Gandhi Square New Railway Line Mudaliyarpet Puducherry – 605 004 |
| Amritsar | SBI General Insurance Co Ltd Darbara Complex, Fourth Floor, SCO 113, D.S.C Ranjit Avenue, Amritsar – 143001 Punjab |
| Jalandhar | SBI General Insurance Co Ltd 1st Floor, Above SBI Main Branch, Near Hotel Skylark, Civil Lines , Jalandhar 144 001 |
| Patiala | SBI General Insurance Co Ltd Second floor, SCB-7, Chotti Baradari, The Mall, Patiala – 147 001 Punjab |
| Kota | SBI General Insurance Co Ltd Second floor, 390 Shopping Center, Ghodewala Baba Chouraha, Kota – 324 007 Rajasthan |
| Tamil Nadu | SBI General Insurance Co Ltd First Floor, Sindhya Commercial Complex, No. 332/2, Sundaram Nagar, 1st Street, Medical College Road, Thanjavur 613 007, Tamil Nadu. |
| Vellore | SBI General Insurance Co Ltd Third floor, 94/12, Arni Road, Vellore – 632 001 Tamil Nadu |
| Chennai | SBI General Insurance Company Ltd. 3rd Floor, A Block, Good Shepherd Square, No. 82, Kodambakkam High Road, Nungambakkam, Chennai – 600034 |
| Coimbatore | SBI General Insurance Co Ltd 206/3, Ramalingam Road, Near Pizza Hut, RS Puram (West), Coimbatore,Tamil Nadu–641002. |
| Hyderabad | SBI General Insurance Co Ltd Shop no. 11, First floor, Sai Vikram Towers, H No. 15-21-36 & 42, Balaji Nagar Colony, Kukatpally, Ranga Reddy District, Hyderabad – 500076 |
| Agartala | SBI General Insurance Co Ltd Ground Floor, Sriram Plaza, Kerchoumuhani, T G Road, Ramnagar – 799 002, Agartala, Tripura |
| Jhansi | Second Floor, Ram Sevak Kakane Bhawan, Station road, Near Elite Crossing, Above PNB, Civil Lines, Jhansi Postal code: 284 001 |
| Haldwani | SBI General Insurance Co Ltd U-38, Phase II, Upper Ground floor, Durga City Centre, Haldwani–263141 Uttarakhand |
| Dehradun | SBI General Insurance Co Ltd Shivalik Gold, 1st floor, 42 Subash road, Dehradun 248001 |
| Kolkata | SBI General Insurance Co Ltd 4th Floor, ‘B’ Block, Apeejay House, 15, Park Street, Kolkata-700 016 |
| Siliguri | SBI General Insurance Co Ltd Parthiba, 1st Floor, Bidhan Road, Opposite Stadium Main Gate, Siliguri-734001 (West Bengal) |
Registered & Corporate Office Address
SBI General Insurance Company Ltd.
“Natraj”, 101, 201 & 301,
Junction of Western Express Highway & Andheri Kurla – Road,
Andheri (East), Mumbai – 400 069
SMS Service
| Car Insurance | SMS MOTOR to 561612 |
| Health Insurance | SMS HEALTH to 561612 |
| Claim | SMS CLAIM to 561612 |
| Update Your Email ID | SMS UPDATE < CUSTOMER > < EMAIL ID > to 561612 |
Website: Official website
Important Links
Also See:-
- SBI Customer Care Number
- SBI YONO Customer Care Number
- SBI Net Banking Process
- SBI Credit Card Customer Care Number
- SBI Life Insurance Helpline Number
- Digital Payment
- All USSD Code
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