PhonePe Customer Care Number

PhonePe Customer Care Number, Head Office Address, Email Id Are Mentioned. PhonePe Is One Of The Most Popular Payment Company In India. Some People Are Looking For PhonePe Helpline Number For Service Complaints Or Other Queries.

And Want To Complain To PhonePe Customer Care Then You Have Come To The Right Place, We Are Here With You To Share PhonePe Customer Care Number As Well As Office Address, Email Id, Website Link And Much More.

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PhonePe Customer Care Number ( Toll Free )

18001021482

Ethics Helpline

All India Number

08068727374
02268727374

Interactive Voice Response System (IVRS)

08068727374
02268727374

• Press 1 – To report a problem on the PhonePe register no.
  • Press 1 – If you already report your problem and want to check your complained status.
  • Press 2 – For cash back offers.
  • Press 3 – For refund realted issues.
  • Press 4 – Any query regarding mutual funds.
  • Press 5 – If you are facing problem while using phone app or wallet.
  • Press 6 – For any other issues
  • Press * – To repeat the menu
• Press 2 – For any other PhonePe account.
  • Please enter the 10 digit mobile no. and follow the steps.

Email Id:-

• [email protected] (Customer Support)
• [email protected] (Business Enquiry)
• [email protected] (Security related queries)

Corporate Office Address:

PhonePeUnit
No.001, Ground Floor, Boston
House, Suren Road, Off. Andheri-Kurla Road, Andheri
(East)Mumbai, Maharashtra 400093India

Other Info (Opening Hours):–

Mailing Address
Ashford Park View,
Site No – 9 Industrial Layout,
Koramangala 3Rd Block, 80 Ft Road, Bangalore – 560034, India
Working Hours: Mon-fri 10 Am To 7 Pm

Report Ethics Concerns:-

Call: 1800 102 1482
Email: [email protected] 
. [email protected]
. Report your concern online

PhonePe:- Install App

Grievance Redressal:-

Level 1

Complaints Registration :

• You can register your complaint with PhonePe Customer Support by clicking
  on the icon on the home page of the PhonePe App.
• Customer support service is available 24 hours a day and 7 days a week.

Complaints Resolution:

• Will try to resolve all your complaints/queries within 3 business days.
• Refund approval can be instant, but it may take 3-10 days to reflect money into the account.
• Complaints related to ‘fraud and risk assessment’ often take longer to investigate due
  to involvement of multiple agencies. 

Level 2

If you have not been satisfactorily resolved at Level 1.

• Log in to PhonePe Support with your registered PhonePe number and report your issue.
• Call customer support centre on 080-68727374.
• Will resolve all Level 2 complaints within 3 business days.

Level 3

If your concern/query remains unresolved, can escalate the matter to our Grievance/Nodal officer –

Grievance/Nodal Officer

• For PhonePe Private Limited
  
  Contact Name: Anuj Bhansali
  Email [email protected]
  Phone: 080-68727374 / 022-68727374
  Working hours: Mon-Fri 10:00 am to 7:00 pm
  Address- Ashford Park View,
  Site No – 9 Industrial Layout,
  Koramangala 3rd Block, 80 ft Road,
  Bangalore-560034, India.
  
• Level 3 escalation email should contain the following information –
  • User’s name
  • Registered contact number
  • Ticket number of the complaint registered by Level 1
  • Details of why the resolutions provided at previous levels were deemed unsatisfactory
    
• Resolution of Complaints
  
  • Will try to first response within 24 hours of receiving the complaint.
  • Try to resolve all Level 3 complaints within 3 business days.
  • For any delay in the resolution time will communicated to you.

Level 4

If your query or complaint has not been satisfactorily resolved at previous levels within 30 days, you can
reach out to the ombudsman center

Phonepe Customer Care Number Video:-

Also See:-

1. Jio Customer Care Number
2. Airtel Customer Care Number
3. BSNL Customer Care Number
4. BSNL Prepaid Helpline Number

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